Customer contact
The inbox, off your evenings.
Your inbox is full of appointments and the same questions, over and over. I let the system handle the sorting and the replies, in your tone. You keep control and press send.
From admin to breathing room
How your customer contact changes, from keeping up to kept up.
Your inbox overflows
Messages pile up faster than you can clear them, from every channel.
Sorted and answered
Mail arrives, gets sorted and drafted in your tone. You stay in control of what goes out.
I run this myself too: at my own company the mail gets sorted and answered in our tone, taking at least 30 hours a week off my hands.
What does it cost?
You get a fixed price after the free scan, no open-ended bill. What it comes to depends on how many systems are involved, how the process runs today and whether more people join in. Half at the start, the other half only once the system passes the test we agreed on up front.
You always own everything: your own accounts, your own keys, no subscription of mine.
Book a free scan
And what does your week look like then?
The same clients. Fewer evenings that keep landing on your inbox.
- Your evening is yours again. The mail is already sorted and answered before you close up.
- No one types the same question twice. Your people find the answer themselves, you only step in where it matters.
- Enquiries don't slip through anymore. Everything lands in one place and gets followed up, even when you're busy.
One more thing.
These are the questions clients ask most often.
Does the system answer mail entirely on its own?
No. The message is ready as a draft in your tone, and someone on your team presses send. Edge cases it hands to you instead of guessing.
And if it doesn't work?
Then you don't pay the second half. We agree up front, in black and white, what it has to meet; if it doesn't, I fix it for free, and if it still doesn't, the second half of the invoice is off.
Will I be stuck with you?
No. You work in your own accounts with your own keys. You can always carry on without me; management is an option, not a must.
The free scan
Start with one process.
Tell me which work eats your week. In thirty to forty-five minutes we look at that one process together, and you get a video plus the maths back.
Costs you nothing, and you're tied to nothing. I just show you what's possible.